From customer service automations to maintaining clinical documentation and providing real-time data analysis, AI is actively reshaping how organisations design, deliver and monitor services across all industries and sectors.
The bid and tender writing sector is no different. For some, the kneejerk reaction might be fear and trepidation: would using AI and large language models be punished by loss of marks or a submission being disqualified? Or might AI ‘hallucinate’ content, which then forms a formal obligation in the ensuing contract?
However, messaging from central government has been more encouraging. Rather than seeking to eliminate AI from the procurement process, the government has aimed to encourage suppliers and purchasing organisations alike to safeguard against potential risk – for instance, through the implementation of PPN 017 – whilst still capturing the numerous benefits that AI can bring to the process.
When harnessed correctly, the technology is powerful and can undoubtedly introduce efficiencies and improve outcomes, both for bidders and for buyers.
However, no large language model yet possesses the maturity, situational awareness or context to operate without oversight from a bid professional.
Most risks can be effectively eliminated by combining the power and efficiencies of AI with the expert oversight of an experienced bid professional.
The most successful bidders don’t follow a ‘one-size-fits-all’ approach. AI can be used to drive efficiencies, increase quality and reduce bidding costs – but raw AI output alone cannot be relied upon for a high-quality, detailed submission. Instead, you should consider which points in the process it adds the most value to, and which points in the process benefit most from human oversight.
When used sensibly, AI can support with:
Ultimately, AI supports thinking and procedural elements of the bid process, rather than substituting a skilled professional.
Instead of thinking of AI as the end-to-end solution for bidding, the most successful bidders see it as another tool in their toolkit. Integrating it successfully into a wider bid process means:
With AI bid writing to support the creation of first drafts, the role of a tender writer becomes more focused on the aspects of tendering which really matter – applying key differentiators, strengthening responses, and ensuring submissions stand out from the crowd.
Technologies are advancing quickly, adoption is increasing and buyers are sending positive signals towards AI integration within procurement. Suppliers who do no adopt AI and large language models into workflows – sensibly and with safeguards – may soon be at a competitive disadvantage.